Categories > Business
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£30.00 + VAT

Employers and employees both have rights and responsibilities, which are protected by law. Learn about your personal rights within a business environment on this course. 


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£30.00 + VAT

Communicating best practice and procedure helps employees to play their part in delivering good customer service. This course will help you to guide operations and improve staff performance without micro managing. 


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£30.00 + VAT

Information security continues to rise up the agenda of today’s corporate world. Ensure you play your part in keeping your business secure. 


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£30.00 + VAT

Do you fear conflict in your workplace? This course will help you spot the warning signs and communicate in way that will take the tension out of stressful interactions and ensure you stay in control.  


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£30.00 + VAT

Customers are the bread and butter of your business so treating them right is essential. This course will help you develop the skills you need to keep them coming back for more.


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£15.00 + VAT

Would you know what to do you if you were the first to arrive at the scene of a health-related incident? This course was developed in partnership with First Response Training to help you assist an injured person.


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£30.00 + VAT

Effective delegation frees up managers and motivates staff at the same time. This course shows you how to match tasks to your staff’s skills and shares techniques for giving feedback. 


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£30.00 + VAT

Dealing with underperforming employees can be tricky but poor performance can’t be ignored. This course will help you boost the capability of your team.


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£30.00 + VAT

Coaching motivates staff, accelerates change and improves productivity. This course will introduce key principles and models and show you how to apply them in your organisation. 


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£30.00 + VAT

When staff break the rules, managers must bring them back in line in a way that is fair and consistent and follows correct procedure. This training will increase your understanding of grievance and disciplinary methods and help you conduct a disciplinary interview.


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